Help
Short guides for the things people ask about most. Can’t find it? Email getdone@sume.uk.
Guides
- Add tasks by typing a sentenceDates, times, repeats, priority, labels and projects, all from one line.
- Connect JiraCreate an API token, find your site address, choose what gets imported, and fix common errors.
- Calendar on iPhoneWhat it reads, what it writes, and what stays on your phone.
- Repeating tasksHow checking a task off creates the next one.
- Workspaces and sharingPersonal vs shared, inviting people, roles, and what they can see.
- Install GetDone on your phoneAdd the website to your home screen on iPhone and Android.
- Your account and your dataSigning in, deleting things, and getting your data removed.
Common questions
Is GetDone free?
Yes. There is nothing to pay while it is in this early stage, and no card is needed to sign in.
Why can I only sign in with Google?
One sign-in method means no passwords to leak or forget. We receive your name, email and picture, never your Google password.
Is there an iPhone or Android app?
Not yet. Both are coming soon. Until then the website works well on a phone and can be added to your home screen. Read the guide
Who can see my tasks?
Only you, in your personal workspace. In a shared workspace everyone in it sees and can edit every task and project. Read the guide
Is my Jira token safe?
It is stored encrypted on the server and can never be read back, not even by you or your workspace admins. Disconnecting Jira deletes it. Read the guide
Does GetDone upload my calendar?
No. Events are read on your phone and shown only there. Nothing from your calendar is sent to GetDone. Read the guide
Will changing a status in GetDone change it in Jira?
Yes. You pick from the statuses Jira allows for that issue, and GetDone makes the change in Jira. If Jira refuses, the change is undone and you are told. Read the guide
Why can I not edit a Jira task’s title or description?
Jira is the source of truth for those, so they are read-only in GetDone. Edit them in Jira and they update here at the next sync. Read the guide
How do I make a task repeat?
Type it (“every monday”) or pick Repeat in the task. Checking it off creates the next one. Read the guide
How do I delete my account?
Email us from the address you signed up with and we will delete it. The steps are in the guide. Read the guide